Operations Manager
We are recruiting for an experienced Operations Manager to join our Healthcare Division.
This is a fantastic opportunity for someone with contract catering experience and a proven track record in multi-site management to drive operational excellence and lead high-performing teams.
As an Operations Manager with Elior UK, you will be responsible for a portfolio of 15 sites across Taunton & West Coast and the South West where you’ll be at the forefront of delivering exceptional service. From supporting and inspiring Site Managers, to ensuring strong financial performance, you’ll play a key role in client relationships, upholding quality standards, and driving business growth.
What you’ll be doing:
In this role, you will proactively lead and support teams across multiple sites, overseeing recruitment, induction, training, and operational delivery. Your goal will be to ensure an efficient, high-quality service for Elior UK, our clients, and customers.
- Motivating and managing teams across multiple sites.
- Overseeing catering service delivery across several hospital locations, ensuring the highest standards of quality, safety, and customer satisfaction.
- Managing budgets effectively and identifying opportunities for financial growth.
- Leading communication across your teams and stakeholders; building strong internal and external relationships; producing regular management reports; and ensuring client satisfaction.
- Planning and delivering the effective mobilisation and demobilisation of contracts, working closely with support functions.
- Driving innovation in service delivery, including menu planning and process improvements.
What can you bring?:
- Proven experience in successfully managing multi-site operations and diverse teams.
- A background in contract catering or retail catering, ideally within healthcare or a similar sector.
- A genuine passion for delivering exceptional customer service.
- Strong leadership qualities, with the ability to inspire and motivate large teams.
- Excellent organisational and communication skills, with commercial awareness and a collaborative approach.
Our way of saying thank you...
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
- FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work
- Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
- Holiday Allowance: Relax with 33 days holiday
- Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
- Company Car or Car Allowance: Choose between a company car or a car allowance to suit your lifestyle and needs
- 15% Annual Bonus: Earn up to 15% of your salary through our annual bonus scheme.
- Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
- Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
- Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
- Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
- Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK’s leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
- Workplaces & Office Space
- Sporting Venues & Stadium
- Attraction & Heritage Sites
- Public Sector & Defence
- Health, Care & Hospitals
- Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we’re committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we’re committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it’s our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
By celebrating equality and diversity we’ve created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click ‘Apply now’
Other details
- Pay Type Salary
- Hiring Rate £46,000.00
- Bath, UK
- Bristol, UK
- Exmouth, UK