Senior Deal Desk Manager (Sales)

Deal Desk Manager

Remote with occasional travel to London

A bit about us 🏢

At Gamma, we’re more than just a leader in Unified Communications as a Service (UCaaS) – we’re a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we’re expanding rapidly to bring digital automation and Gamma-powered services to SMEs through a growing network of channel partners. 

We move fast with a start-up mindset, but we have the stability of a leading European business. Our team thrives on collaboration, innovation, and the belief that diverse perspectives make us stronger. Join us, and you’ll have the opportunity to make an impact, grow your career, and be part of a company that celebrates inclusivity and fresh ideas. 

What will you be doing day-to-day? 📞

• Serve as a trusted advisor to sales teams and leaders to ensure the best commercial outcomes for Gamma and its customers.
• Work with other key stakeholders across Gamma to ensure deal terms and structures on larger, and/or more complex deals are approved.
• Drive best practices and provide training to increase sales efficiency and effectiveness across the sales organisation.
• Collaborate with Legal, Procurement, Commercial, and Proposition teams to assist in the documentation and approval of non-standard terms and structures, mitigating risk and ensuring proper revenue recognition.
• Own all sales documents and processes that support the construction of our commercial offerings, including acting as the subject matter expert for all engagement elsewhere within Gamma - specifically CPQ.
• Ensure all deal validation in the Hub, ensuring a fully approved order pack is passed through to delivery.
• Own all quoting whether this be systematic or direct third-party engagement; assuring quotes remain accurate and valid at all times.
• Work with Sales leadership to ensure timely and appropriate sales intelligence reporting including ownership of any related sales technology.
• Track and analyse deal metrics to identify trends, improvement areas, and deal performance.
• Prepare regular reports on deal cycle times, win/loss rates, and profitability to inform strategic decisions.
• Support Sales Leadership’s requirements for revenue intelligence from deals in the pipeline, providing insights on deal impacts.
• Utilise data visualisation tools to present complex data in an understandable format for key stakeholders, enabling data-driven strategic decision-making across all levels of the Enterprise business.
• Lead in the development of advanced data tooling and interactive dashboards, offering real-time visibility into key metrics that enhance pipeline knowledge and lead to smarter decisions.

What you’ll need 🚀

• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
• Experience in sales operations, deal desk, or a similar role within a fast-paced environment.
• Proficiency in data visualisation tools and CRM systems.
• Ability to manage multiple priorities and meet deadlines.
• Knowledge of CPQ systems and experience with sales intelligence reporting.
• Strong understanding of commercial and legal aspects of deal structuring.
• Proven track record of driving sales efficiency and effectiveness through best practices and training.

What do we offer you?  

• At Gamma, we believe in work-life balance, which is why we offer 25 days of annual leave, plus an extra day off for your birthday. Giving back is important to us, so we also provide a volunteer day to support a charity that matters to you. 
• Family matters, too. With enhanced maternity and paternity pay, we’re here to support you as a parent and help you thrive in your career. 
• We offer a contributory pension plan to help you save for the years ahead, with Gamma’s contribution varying dependant on yours.  
• Your well-being is our priority. We offer group income protection and life assurance (four times your salary) to ensure peace of mind for you and your loved ones. 
• We want you to share in our success. That’s why we offer tax-efficient share save and share incentive plans, giving you the opportunity to benefit from Gamma’s growth. 
• We’re committed to health, both physical and mental, and provide private medical insurance through Vitality, which extends to your immediate family.. 
• And, because we care about the environment, we offer an Electric Vehicle scheme through Octopus and a Cycle to Work scheme, making it easier to get around sustainably.  

A few things to note  

• Unfortunately, we can't offer visa sponsorship or relocation support for this role. 
• This role is Hybrid from our London office. 
• If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for!  

Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves. We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.  

We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age. We are a family-friendly employer with a culture based on trust, autonomy, and flexibility to help you create a work-life balance and enjoy working here at Gamma.  

For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We‘re not looking to increase that network currently, so please don’t send speculative CVs.  

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